Table of Contents
- What Types of Information do the Products Collect?
- Other Information Collected When You Visit the Products
- Information You Disclose Publicly
- How Does HYKE Share the Information?
- What are My Options?
- A Note to Parents About the Privacy of Children
- Third Party Content and Links to Other Products
- Consent to Transfer
- Questions; Comments
What Types of Information do the Products Collect?
- Information You Provide To Us:
Providing us with information about yourself is your choice, and you can always choose not to provide certain information (but then you may not be able to take advantage of some of the Products’ features). We may ask you to provide us with certain categories of information such as: (1) personal information, which is information that could reasonably be used to identify you personally, such as your name, e-mail address, credit card number, cell phone number and physical address; (2) demographic information, such as gender, age, postal code, or similar information; (3) User name, password, HYKE account numbers, invoice numbers; (4) Information such as your interests and the address of your web site; (5) Communications preferences, such as which newsletters you would like to receive; (6) Search queries; (7) In limited circumstances, payment and identity verification information, such as credit card number, social insurance number or comparable national identifiers, and driver’s license number or other applicable national identification number where needed for payment or to access a particular service (e.g., contests); (8) Information posted in community discussions and other interactive online features; (9) Correspondence you send to us; and (10) Information collected about you offline (including via facsimile, mail, or in person). We may collect this information through various forms and in various places on the Products, and may collect it through e-mail, mobile device or other technologies when you submit information, communicate, or otherwise interact with us. In addition, if you send someone else a communication from the Products, the information you provide (the other person’s name, e-mail address, phone numbers etc.) may be used to facilitate the communication and for other marketing purposes, without obtaining consent.
- Information About You From Other Sources:
- Name, postal address, and telephone number;
- Demographic data;
- If you access third-party services (such as Facebook, Google or Twitter) through the Products, or if you access a Web Site via a third-party service, your username and password for those services and other information available about or collected from you on those services;
- Your interests and purchase behaviour;
- Publicly observed data, such as activities on blogs, videos, and other online or offline activities, postings; and
- Other navigation data, such as Products visited and advertisements viewed or clicked on
Other Information Collected When You Visit the Products
In addition to any personal information or other information that you choose to provide to us on the Products, we and our third-party service providers may use a variety of technologies that automatically or passively collect certain Products usage information whenever you visit or interact with the Products. This information may include your Internet Protocol (IP) address browser type, operating system, the page served, the time, Products you visited before and after visiting the Products, Web pages and advertisements you view and links you click or tap on within the Products, Unique identifiers, including mobile device identification numbers that can identify the physical location of such devices in accordance with applicable law, information collected through cookies, web beacons, and other technologies. information about your interactions with content, such as the type of content viewed, and information about your interactions with email messages, such as the links clicked on and whether the messages were opened or forwarded, upon request, your bandwidth speed and information about the software programs installed on your computer or apps installed on your mobile device; and standard server log information, among other information. We may use the Products usage information for a variety of purposes, including to enhance or otherwise improve the Products. Information collected through these passive means may be non-identifying or may be associated with you. In addition, using your IP address, a customer id number, or some other unique identifier for the particular device you use to access the Internet may be collected. Whenever the information is associated with you, it will be treated as personal information. The methods that may be used to collect this information include the following:
- Anonymous Information:
When you visit any of the Products, we may use third party software to collect usage information. Usage information is anonymous information that describes how our visitors use and navigate our Products, and it includes the number and frequency of visitors to each page and the length of their stays. We collect anonymous information such as browser type, referrer data that identifies the page visited prior and subsequent to visiting our Products and IP address.
- Web Beacons:
Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”), may be included in our web pages and e-mail messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Products, to monitor how users navigate the Products, to count how many e-mails that were sent were actually opened or to count how many particular articles or links were actually viewed.
- Mobile Device Identifier:
Certain mobile service providers uniquely identify mobile devices and we or our third-party service providers may receive such device information if you access the Products through mobile devices. Certain features of our Products may require collection of mobile phone numbers and we may associate that phone number to mobile device identification information. Additionally, some mobile phone service providers operate systems that pinpoint the physical location of devices that use their service. Depending on the provider, we or our third-party service providers may receive this information.
- Embedded Scripts:
An embedded script is programming code that is designed to collect information about your interactions with the Products, such as which links you click on. The code is temporarily downloaded onto your computer or mobile decide from our web server or a third party service provider, is active only while you are connected to the Products, and is deactivated or deleted thereafter.
- IP Addresses:
An IP address is a number that is assigned to your computer or network when you are on the Internet. When visitors request pages from our Products, our servers log the visitor’s IP address. We may collect IP addresses for a variety of internal purposes, such as system administration, to report aggregate information to our business partners or to audit the number of visits to different pages on our Products.
Information You Disclose Publicly
If you volunteer information or create a public profile in the course of your participation in our community features such as forums, chat rooms or other forms of public communication and interaction (“Forums”) or submit comments, photographs, text or other content to us (“User Generated Content”), it may be published online or offline (including on-air, on a CD or DVD, through wireless distribution and transmission of soft copies, or any other media or format currently existing or hereafter developed), and we may publish your name, voice, likeness and other personal information in connection with publishing the content or a portion of the content, and we may use the content and any excerpt from the content in connection with advertising, marketing, publicity and promotional activities. Please be aware that when you share personal information in a public Forum, we cannot ensure the security of that information and it will be publicly available and you may receive unsolicited messages from other parties. Please exercise caution when disclosing personal information through the Forums. Your use of any Forum and submission of any User Generated Content is subject to our Terms of Service. Please note that the terms of this paragraph shall not apply to User Generated Content except as may otherwise be set forth in our Terms of Service, or in any offline contract entered into by you and HYKE (“Contract”), to which Contract the terms hereof shall at all times be subject.
We only use payment and identity verification information that you provide to us, such as credit card numbers; HYKE account numbers, contract numbers and invoices, or national identifiers as necessary for completing a particular transaction or fulfilling a service (e.g., payment for products or services or awarding prizes to contest winners) or as otherwise required by law. We generally use other information we collect about you to:
- Fulfill your requests for Products, Devices, services, and information, including to send you electronic newsletters, authorize a purchase, and complete a transaction that you have requested;
- Enable you to participate in features such as surveys, polls, sweepstakes, and message boards;
- Provide you with electronic newsletters, information, special offers and promotional materials on behalf of the Products, companies within our corporate family, and third parties, in accordance with applicable law;
- Analyze the use of the Products and information about visitors to the Products to understand and improve our service offerings and, in accordance with our sharing policies discussed below, to produce anonymous or aggregated data and statistics that might help third parties develop their own Devices and service offerings;
- Customize the content you see when you visit the Products;
- Develop and provide advertising tailored to your interests;
- Prevent potentially prohibited or illegal activities; and
- For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
What are My Options?
You can choose to enjoy content and features on the Products without directly providing us with any information about you; however, as described above, some information may automatically be collected or may be requested so you can take advantage of certain features and services offered on the Products. The Products may contain pages through which you can edit and update personal information you have provided to us through registration with one or more of the Products and which may allow you to change your preferences. You may also opt-out of receiving marketing communications or other communications from a particular product or service by following the instructions contained in any such communication when you receive them. Please note that if you maintain an account with the Products, we reserve the right to send you certain communications relating to your account such as administrative and service announcements if they relate to your account, and these transactional account messages are not effected if you choose to opt-out from marketing e-mails. When you edit your personal information or change your preferences, information that you remove may persist internally for HYKE’s administrative purposes. However, if you have used any communication features of the Products to publicly disclose information, such as a blog or wiki board posting, these communications cannot generally be removed
A Note to Parents about the Privacy of Children
The Products are general audience Products. We do not knowingly collect any personal information from children younger than the age of thirteen (13) on the Products and we will delete any information later determined to be from a user younger than thirteen (13). If you are under 13 years of age, do not send any information about yourself to HYKE.
Third Party Content and Links to Other Products
Consent to Transfer
HYKE is headquartered in Canada and has affiliate offices and partners in other countries. Please be aware that information you provide to us or that we obtain as a result of your use of the HYKE Products may be collected in your country and subsequently transferred to Canada or another country in accordance with applicable law. The privacy and data protection laws in another country may not be equivalent to such laws in your country of residence. By using and participating in any HYKE Products or providing us with your information, you consent to the collection, international transfer, storage, and processing of your information.
We are committed to protecting your information. We have adopted commercially reasonable technical, administrative, and physical procedures to help protect your information from loss, misuse, and alteration. Please note that no data transmission or storage can be guaranteed to be 100% secure. We want you to feel confident using the Products but we cannot ensure or warrant the security of any information you transmit to us. Please refer to the Canada Trade Commission’s web site for information on how to protect yourself from identity theft.
Attn: General Counsel, HYKE Technologies Inc, Suite 0100, 100 Signal Hill Road, St. John’s, NL, Canada A1A 1B3